Frequently Asked Questions

Have questions? We've got answers! In our FAQ you'll find answers to frequently asked questions about our parking services. Whether you're looking for information about pre-booking a parking spot, parking subscriptions, or something else, here you'll find everything you need for a smooth parking experience.

  • How does the evening tariff work?

    As a Pcard+ holder, you benefit from an evening rate in most Interparking car parks. You will find the complete list of participating car parks here. In order to benefit from the evening rate, as a Pcard+ holder, you need take no action but simply use the car parks at those times when the evening rate applies. Regardless of your entry time, your evening fee cannot exceed the evening rate (7,20€). You will find the times of the evening rates and rates on the car park details pages here.

  • I have two cards: one with a subscription for an Interparking car park and one with the Pcard function (Private,Private Plus or Business). What must I do?

    Please contact our customer service via info@interparking.com

  • I have a subscription on my Pcard+. How does it work?

    Your subscription gives you access to one or more car parks according to a fixed price. When you visit one of these car parks, obviously you do not pay anything. If you use your Pcard+ in a car park for which you do not have a subscription, you pay the rate which applies to this car park reduced by all the promotions that you benefit from as a Pcard+ holder.

  • I have a Private Plus or Business contract: what do I have to do to obtain an additional card?

    Any request for an additional Pcard must be sent to pcard@servipark.com with the following information:

    -Your customer or contract number.

    -The first name and surname of the person for whom the card is intended.

    -The plate number of the vehicle to be linked, if required.

    -The card reference for your billing, if required.

  • How can I see the transactions with my Pcard+?

    To view your transactions online, please follow these steps:

    1. Go to the site myaccount.interparking.be/en-be/ or open the Pcard App.
    2. Click on "Log in" and enter your email address.
    3. It is essential to link your contract and pcard number by following the on-screen instructions to be able to view your transactions.
    4. Once logged in, go to the "My billings" section to view your transactions / invoices.

    If you have already created a password and have forgotten it, click on "Forgot password?" to reset it.

  • In what car parks can I get the reductions?

    You can find everything about our promotions and the car parks where these apply here.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.